![]() The case raises sensitive issues like responsibility of a business firm to various stakeholders, the obligations of a firm to the customers, the obligations of the democratic government to its citizens, the value systems of a company, the privacy concerns of the citizens and so on. Apple viewed the demand from the government as a breach of security assurances given to its customers at the time of product sale. The government was of the opinion that the security of the nation is paramount and must be given precedence over anything else. The conflicting stands of the two parties highlight the issues of privacy (of a customer-who happens to be a terrorist in this case) versus national security. The business firm in the case decides to put its commitment to customers ahead of the government’s demands of unlocking the phone of a terrorist in question. ![]() The case illustrates the conflict between a technology giant (Apple) versus a superpower country (United States) on sensitive issues of terrorism and national security. While the technological advancements have made connectivity across the globe so much easier, they have also raised concerns of comprising our privacy and security in the process. Mukul, Kumar Rao, Karanam Nagaraja Kundu, SukanyaĪdvancement in telecommunication and networking, especially the mobile-based communication systems, has contributed enormously towards the integration of nations and societies in the form of a ‘global village’. Individual Freedom Vis-à-Vis Integrity of the State: A Study with Reference to Apple iPhone: Individual Freedom Vis-à-Vis Integrity of the State: A Study with Reference to Apple iPhone:
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